What is it?

Identity theft occurs when a criminal steals your personal information to pretend that they are you. They will then take out loans or incur other debts in your name, or even access and withdraw money from your accounts and other investments.

How can you protect yourself?

• Never share your personal information, like your ID/passport/driver’s licence number over the phone or on the internet, including social media.
• If you are requested to update or share personal information, always verify the request with your bank or the relevant financial institution. No reputable financial provider will ever request you to share information over the phone or via email.
• Make sure you keep your personal and financial documents in a safe place. Don’t write down or save PINs, passwords and similar personal information.
• Shred or burn documents that contain personal information instead of throwing them in the rubbish bin.
• Avoid keeping personal information in your wallet or handbag, and never save it (including your passwords) on your phone.
• Register to receive SMS notifications when your digital products and services are being accessed.